Effective Date: 3/2/2026
Welcome to AlertRanger (“AlertRanger,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the AlertRanger mobile application and services (collectively, the “Services”).
1. Information We Collect
We collect only the information necessary to provide and improve our Services.
A. Information You Provide
When you create an account or use our Services, we may collect:
• Name
• Email address
• Phone number
• Organization name and affiliation
• Login credentials
• Contact lists you upload
• Message content you send through the platform
You are responsible for ensuring you have proper consent before uploading or messaging contacts.
B. Location Information
If you grant permission through your mobile device, we may collect:
• Precise location (GPS-level data)
• Approximate location
Location data is used solely to:
• Enable proximity-based messaging prompts
• Improve relevance of alerts
You may disable location access at any time in your device settings. We do not use location data for advertising purposes.
C. Automatically Collected Information
When you use our website or app, we may automatically collect:
• Device type
• Operating system
• Browser type
• IP address
• App version
• Usage analytics
• Diagnostic and crash data
This information helps us improve performance and security.
2. How We Use Your Information
We use your information to:
• Provide alert and messaging services
• Deliver SMS and mobile notifications
• Maintain recipient lists
• Enable opt-in and opt-out functionality
• Provide customer support
• Improve our platform
• Comply with legal and regulatory requirements
We do not sell personal information.
3. SMS & Messaging Compliance
AlertRanger supports consent-based messaging practices.
Organizations using our platform must:
• Obtain prior express consent before sending SMS messages
• Honor opt-out requests
• Maintain records of consent
Recipients may opt out at any time by replying STOP to a message.
Message frequency varies by organization.
Message and data rates may apply.
4. How We Share Information
We may share information only in the following circumstances:
Service Providers
With trusted third-party vendors who assist with:
• Cloud hosting
• Messaging delivery
• Analytics
• Customer support
These providers are contractually obligated to protect your data.
Legal Requirements
If required by law, subpoena, or legal process.
Business Transfers
If AlertRanger is involved in a merger, acquisition, or asset sale.
We do not sell or rent personal data to third parties.
5. Data Retention
We retain personal information only as long as necessary to:
• Provide Services
• Maintain compliance records
• Meet legal obligations
You may request deletion of your account and associated data at any time.
6. Your Privacy Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Opt out of communications
To exercise these rights, contact us at: info@alertranger.com
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
8. Children’s Privacy
AlertRanger is not intended for children under 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Services after changes indicates acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
AlertRanger
One NH Avenue Suite 125, Portsmouth, NH 03801
Email: info@alertranger.com
Phone: (888) 344-6420